OVERVIEW
This website is operated by UMe Pet Store. Throughout the site, the terms “we”, “us” and “our” refer to UMe Pet Store. UMe Pet Store offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Detailed description of goods and/or services: Intofeed Pty Ltd is a business in the animal feed industry that manufactures animal feed and supplements
Delivery policy: Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way courier booking number (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
Export restriction: The offering on this website is available to South African clients only.
Return and Refunds policy: The provision of goods and services by Intofeed Pty Ltd is subject to availability. In cases of unavailability, Intofeed Pty Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
Any products exhibiting abnormalities or damage of any kind can be reported and will be replaced/ refunded once the matter has been investigated.
Customer Privacy policy: Intofeed Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
Payment options accepted: Payment may be made via Visa and MasterCard.
Card acquiring and security: Card transactions will be acquired for Intofeed Pty Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details: Customer details will be stored by Intofeed Pty Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency: The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility: Intofeed Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile: This website is governed by the laws of South Africa and Intofeed Pty Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 34 IR Grens Rd Modderfontein Industrial Complex, Kempton Park 1687.
Variation: Intofeed Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information: This website is run by Private company (sole trader / private company / close corporation) based in South Africa trading as Intofeed Pty Ltd and with registration number 2005/009577/07 and Riana Elizabeth Durham, Brian James Durham, Kyle John Durham, Ryan Durham (Director(s)/Member(s)/Owner(s)).
contact details: Company Physical Address: 34 IR Grens Rd Modderfontein Industrial Complex, Kempton Park 1687.